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Import categories

  • November 18, 2020
  • 1 reply
  • 94 views
A
Hello, we have a following problem. So we wanted to Import a Excel.csv data to the categories, but we don't know which seperator we need? With a ; "simicolon" it doesn't work, so can someone help us? Greetings Aron

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    • tsahibg
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    • March 14, 2021
    Hi A.Zuidinga, Here's a sample CSV file: Category,Sub-Category,Third Level Category,EUP,admin,Incident,Request,Change,Problem,CMDB cat1,cat1.1,cat1.1.1,Y,Y,Y,Y,Y,Y,Y cat1,cat1.1,cat1.1.2,Y,Y,Y,N,N,N,N cat1,cat1.1,cat1.1.3,Y,Y,Y,Y,Y,Y,Y The settings you can use for the import are: 1. Check the "Do not import the head line (the first line)" 2. Number of fields - 10 3. Read csv file from line number - 1 The list of fields: 1. Category 2. Sub-Category 3. Third Level Category 4. Visible in End User Portal 5. Visible in Admin Portal 6. Incident 7. Request 8. Change 9. Problem 10. CMDB See the attached files.
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