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Hello,



we have a following problem.

So we wanted to Import a Excel.csv data to the categories, but we don't know which seperator we need?

With a ; "simicolon" it doesn't work, so can someone help us?



Greetings

Aron
Hi A.Zuidinga,



Here's a sample CSV file:





Category,Sub-Category,Third Level Category,EUP,admin,Incident,Request,Change,Problem,CMDB

cat1,cat1.1,cat1.1.1,Y,Y,Y,Y,Y,Y,Y

cat1,cat1.1,cat1.1.2,Y,Y,Y,N,N,N,N

cat1,cat1.1,cat1.1.3,Y,Y,Y,Y,Y,Y,Y





The settings you can use for the import are:

1. Check the "Do not import the head line (the first line)"

2. Number of fields - 10

3. Read csv file from line number - 1



The list of fields:

1. Category

2. Sub-Category

3. Third Level Category

4. Visible in End User Portal

5. Visible in Admin Portal

6. Incident

7. Request

8. Change

9. Problem

10. CMDB



See the attached files.

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