Hey.
I wonder if the Jira integration add-on is working with JSM (jira service management) as well?
Tnx
Yosi
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Hi there,
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SysAid Copilot is here with our AI Magic!
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Yes, it is possible to integrate Jira Service Management (JSM) with SysAid. This integration allows for a seamless workflow between the two platforms, enabling you to enter information on a Jira Service Management form and have it create a ticket in SysAid. To achieve this integration, you can follow the guidance provided in SysAid's [Jira guide](https://documentation.sysaid.com/docs/jira). This documentation will offer all the necessary information for setting up the integration, including how to map fields and configure the necessary settings. If you require further assistance or have specific questions about the integration process, please feel free to reach out for support or consult the SysAid documentation for more detailed instructions.
Yes, it is possible to integrate Jira Service Management (JSM) with SysAid. This integration allows for a seamless workflow between the two platforms, enabling you to enter information on a Jira Service Management form and have it create a ticket in SysAid. To achieve this integration, you can follow the guidance provided in SysAid's [Jira guide](https://documentation.sysaid.com/docs/jira). This documentation will offer all the necessary information for setting up the integration, including how to map fields and configure the necessary settings. If you require further assistance or have specific questions about the integration process, please feel free to reach out for support or consult the SysAid documentation for more detailed instructions.
Love the experience? You can enjoy the full power of SysAid Copilot and reduce your team workload starting today - check it by yourself
Hi
Could you please open a ticket with us by using the following link https://www.sysaid.com/support so we can discuss this further? Hope to hear from you soon.
Thank you!
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