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Question

List Requester other tickets

  • March 25, 2025
  • 1 reply
  • 8 views

I want to have a field when looking at a requestor’s ticket that will also list the other tickets they currently have active. Is there a way to do this?

1 reply

simonamirza
SysAider
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  • SysAider
  • 39 replies
  • March 27, 2025

Hi ​@JamesTNapier,

Thank you for reaching out! 

Unfortunately, SysAid does not come with such feature in the out-of-the-box version. However, if you’d like, we can submit a feature request to have this option implemented.

If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out.


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