I want to have a field when looking at a requestor’s ticket that will also list the other tickets they currently have active. Is there a way to do this?
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Hi
Thank you for reaching out!
Unfortunately, SysAid does not come with such feature in the out-of-the-box version. However, if you’d like, we can submit a feature request to have this option implemented.
If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out.
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