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Hi. I'd like to know what configuration changes must be done in SysAid to enable modern authentication for sending and receiving emails to Exchange Online. 

Support for legacy protocols is expiring at the end of September and we need to change to the modern authentication.

Thanks.

I have the same question, I can’t find anything useful on it yet.


Hi @gustavo.schleider @PGCJosh 

Can you share what authentication system are you using in your organization so I can point you in the right direction? 

for Gmail we have put everything you need here:

Cheers,

Maayan

 


I got mine resolved, had to setup OAuth 2.0, but it works fine now

 


Yey great to hear @PGCJosh !


My platform is Exchange Online but the tips in

 hellped me resolve it. Thanks!


Yey! happy to hear. 


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