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Question

Not receiving emails to help desk

  • February 27, 2025
  • 1 reply
  • 25 views

After changing default to Requests instead of Incidents we’re not receiving tickets.  I tried switching back but it did not change anything.

Also, the Help Desk > All view is broken.  It shows various entries but no values are populated.  Just blank fields for the 10, or so, entries.

1 reply

  • SysAider
  • 7 replies
  • March 6, 2025

Hi ​@StunningArena 
Thank you for reaching out, Our Customer Support team will be in touch with you shortly. 


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