Request Template

  • 28 February 2022
  • 1 reply
  • 38 views

Hi all,

I have locations enabled in the 'Request template', but when an end user submits a request via the self service portal, the 'Location' is not visible in the 'Admin portal' when I check the request out. As there are multiple locations that can be selected, I have created a manual location list.

How do I get this resolved?

1 reply

You would have to add the field in the SSP Request Submission Form. In settings go to Self Service Portal>>Request Incident Form>>Design Form

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