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Request Template

  • February 28, 2022
  • 1 reply
  • 50 views
T
Hi all, I have locations enabled in the 'Request template', but when an end user submits a request via the self service portal, the 'Location' is not visible in the 'Admin portal' when I check the request out. As there are multiple locations that can be selected, I have created a manual location list. How do I get this resolved?

    1 reply

    4
    • 4yourhealth
    • New SysMate
    • 3 replies
    • March 2, 2022
    You would have to add the field in the SSP Request Submission Form. In settings go to Self Service Portal>>Request Incident Form>>Design Form


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