I am trying to create a custom request template with my own questions. Is there a way to do this? I don’t see a “custom” action item to add to the template. Any help would be helpful.
Best answer by Anonymous
View originalI am trying to create a custom request template with my own questions. Is there a way to do this? I don’t see a “custom” action item to add to the template. Any help would be helpful.
Best answer by Anonymous
View originalHi
In order to create your own custom questions you need to go to Customise then Field Customisation then create the new service record and action items in there. Once you have done this you will be able to add your custom questions into the sub type via the design form.
KR
Dave
Hi
It all depends on whether you are interested in creating a new field with possible answers or if by “questions,” you are referring to creating a survey.
Please let us know if you have any further questions.
Thanks all
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.