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Hi,
I am doing an upgrade from old version of HD and after installing On-Premise HD v18.xx I am unable to view more thank 1000 tickets.

Is there a way to increase the number??

If not how do I set my View Filter to show only the Last 1000 tickets??

I will apreciate any tips.


Filip

Hi @FKCall, 

You’re right. There is a limit of 1000 records in a list by design. 

You still can see all the tickets you need in the database in Reports. 

You can use the filters to display the information that you need. 

 

Let us know if you need anything else 🙂 Cheers!

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