We don't receive emails from sysaid anymore
Hello, since like 5 days we aren't receiving emails while we're making a SR .
My IT colleague did a test email which we actually received but when we create a SR we aren't receiving any emails,
We can receive regular emails on our email acocunts so there is no problem with our exchange server or settings inside outlook or the webmail.
i've checked the settings in our helpdesk and made sure there is a mark(check icon) before
the setting where you can enable sending mails to Administrators.
Everything what needs to be marked on is marked.
I've looked in the logs and found no smtp issue there
Anyway to solve this issue?
Best Regards
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