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Hello everyone. 

Is anyone else having issues with responses from SysAid support? We have been sending them emails directly and trough the web site since July and we haven’t received a single response. Our account has expired and we aren’t able to get someone to enable it. Also someone from SysAid contacted us for new licence prices and when we asked about the account, no response about that. But of course the new licences were sent. Any suggestions how to get in touch with someone to enable our account? Even telephone calls didn’t work.

 

Best regards! 

Hi Goran,

 

I’m so sorry to hear that you’ve been unable to hear from us for a while now.

However, we are currently looking into your issue and we’re in the process of reaching out instead, to help you out.

For future reference, the best way to get in contact with support in a timely manner is to send an email to helpdesk@sysaid.com. We’re here for you.

 

Thank you for bringing this to our attention and you’ll hear from us shortly.

 

Best regards,

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