Deploying SysAid in a Remote Desktop environment

I will be deploying our new SysAid agent soon and some of my users are part of a Windows Remote Desktop Server environment.   Do I just follow the standard steps when installing software into that environment?   Is there anything that I need to be aware of as far as possible issues go?

3 replies

Hi @Steve_IT_FPST

Can you please give us more information? Are you referring to VDI when you say Windows Remote Desktop Server environment?

Looking forward to hearing from you

Our Health Clinic uses a Windows Server 2012 R2 Remote Desktop System for certain employees who connect to it via Dell Thin Clients and access their Remote Sessions that way.

Hi @Steve_IT_FPST

We have feature number 15675 to develop this type of functionality.