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Deploying SysAid in a Remote Desktop environment

Steve_IT_FPST
Active talker
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I will be deploying our new SysAid agent soon and some of my users are part of a Windows Remote Desktop Server environment.   Do I just follow the standard steps when installing software into that environment?   Is there anything that I need to be aware of as far as possible issues go?

    4 replies

    S
    SysAider
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    Hi @Steve_IT_FPST, 

    Can you please give us more information? Are you referring to VDI when you say Windows Remote Desktop Server environment?

    Looking forward to hearing from you

    Steve_IT_FPST
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    • Steve_IT_FPST
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    • 21 replies
    • May 17, 2023

    Our Health Clinic uses a Windows Server 2012 R2 Remote Desktop System for certain employees who connect to it via Dell Thin Clients and access their Remote Sessions that way.

    S
    SysAider
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    Hi @Steve_IT_FPST, 

    We have feature number 15675 to develop this type of functionality. 

     

    Steve_IT_FPST
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    • Steve_IT_FPST
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    • 21 replies
    • May 15, 2024
    SysAid Team wrote:

    Hi @Steve_IT_FPST, 

    We have feature number 15675 to develop this type of functionality. 

     

    Any word on this feature yet?

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