Download files for upgrade to 22.1

Question

Hello,  Can you tell me where I can download the files for upgrade my SysAid on prem. Regards.

iulian.olaru · Accepted Answer

Hi,Here you can find the direct SysAidServer Upgrade Patches Links (64-bit):v23.3.34:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/23.3.34/SysAidServerPatch64.exev23.2.14https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/23.2.14/SysAidServerPatch64.exev22.4.45https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/22.4.45/SysAidServerPatch64.exev22.3.35https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/22.3.35/SysAidServerPatch64.exeV22.1.65:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/22.1.65/SysAidServerPatch64.exev21.4.45:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/21.4.45/SysAidServerPatch64_21_4_45_production.exev21.2.35:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/21.2.35/SysAidServerPatch64.exev20.4.74:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/20.4.74/SysAidServerPatch64.exev20.3.64:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/20.3.64/SysAidServerPatch64.exev20.2.14:https://helpdesk.sysaid.com/CustomPage.jsp?pageName=download_05.html&fileName=OnPremUpgrade/20.2.14/SysAidServerPatch64.exev20.1.14:https://dp3qdkv6ibrud.cloudfront.net/OnPremUpgrade/20.1.14/SysAidServerPatch64_20_1_14.exeHere are the Upgrade Release Versions and Compatible Versions. Use this to determine your upgrade path.Important: Make sure you backup your database before initiating a version upgrade.ReleaseDateCompatible VersionsSysAid 23.3September 28, 202322.4 and above*SysAid 23.2July 3, 202322.3 and above*SysAid 22.4February 7, 202322.1 and above*SysAid 22.3December 7, 202221.4 and above*SysAid 22.1June 6, 202221.2 and above*SysAid 21.4January 31, 202220.4 and above*SysAid 21.2September 8, 202120.3 and above*SysAid 20.4March 8, 202120.2 and above*SysAid 20.3November 12, 202020.1 and above*SysAid 20.2June 28, 202019.4 and above*SysAid 20.1February 24, 202018.1 and above*

erodriguezg · Answer

Excelent. Thank you very muchiulian olaru

Release	Date	Compatible Versions
SysAid 23.3	September 28, 2023	22.4 and above*
SysAid 23.2	July 3, 2023	22.3 and above*
SysAid 22.4	February 7, 2023	22.1 and above*
SysAid 22.3	December 7, 2022	21.4 and above*
SysAid 22.1	June 6, 2022	21.2 and above*
SysAid 21.4	January 31, 2022	20.4 and above*
SysAid 21.2	September 8, 2021	20.3 and above*
SysAid 20.4	March 8, 2021	20.2 and above*
SysAid 20.3	November 12, 2020	20.1 and above*
SysAid 20.2	June 28, 2020	19.4 and above*
SysAid 20.1	February 24, 2020	18.1 and above*

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