I'm trying to create a custom view that shows all tickets that are
status in (OPEN_CLASSES) but under a certain admin's name
Some things I've tried that do not work in static filter:
status in (OPEN_CLASSES) AND responsibility = 'jdoe'
user_name = 'jdoe' AND status in (OPEN_CLASSES)
Multiple attempts just break the viewer or return no results.
Page 1 / 1
Appreciate this is an old post but i have found this to work to filter for the current user. Just change “LoginUserName” part to jdoe or just the surname
status in (OPEN_CLASSES) AND responsibility LIKE '%$LoginUserName$%'
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
