Our company utilizes SysAid Cloud. There is an onprem assisting server from which RDS runs and SysAid Agent is pushed out. It has been installing version 18.104.22.168 on new computers without any prior installation. The other 240 computers are running the same version 22.214.171.124 , that they have been running for the last 2 ½ years. How do I get the old agent replaced with the new agent on these endpoints. The assisting server has the new version.
Best answer by elena.tView original