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license has expired

  • 13 October 2023
  • 2 replies
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  • 8 replies

Hello, we have changed our license and received a temporary license. The invoice has been paid, but we have not received a final license. Now our license has expired. How do we get this now, as we know there is a war going on in Israel? And how can I import the license into the system when I get one since we can no longer log in. FYI, our system runs on Linux.
Greetings Wolle

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Best answer by jsidoti 14 October 2023, 02:16

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Userlevel 4
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Wolle,

 

I’d drop a ticket into the sysaid helpdesk… They have support based in Romania and are very responsive

Ask for Claudiu… he’s my go to at the moment

 

You can also try these numbers:
USA: 1-800-686-7047
Australia: +61 (2) 8073-5023
Brazil: +55 (11) 4329-9812
Israel: +972 (3) 533-3675
UK: +44 (208) 157-2277

 

John

 

Userlevel 1
Badge

Wolle,

 

I’d drop a ticket into the sysaid helpdesk… They have support based in Romania and are very responsive

Ask for Claudiu… he’s my go to at the moment

 

You can also try these numbers:
USA: 1-800-686-7047
Australia: +61 (2) 8073-5023
Brazil: +55 (11) 4329-9812
Israel: +972 (3) 533-3675
UK: +44 (208) 157-2277

 

John

 

Well, I am late to the party but thank you for the kind words! 

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