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Renew SSL Cert

  • September 15, 2022
  • 4 replies
  • 711 views
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Could you please provide steps how to renew our current SSL certificate in SysAid Tomcat? Thanks a lot

Best answer by Maayan Karstaedt

@dave.fremeth double-checked with my awesome customer care team see here guide for 

SSL Configuration for SysAid In-House Edition
Let us know how it goes!

 

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    4 replies

    Maayan Karstaedt
    SysAider
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    Hi @dave.fremeth 

    I assume you are working with our On-Prem version? What version are you on? 

    In general, the Tomcat version is updated as part of the SysAid upgrade when needed. Not sure when it was implemented but if you are on old version, highly recommend you upgrade asap. 

    For more info about OP current version check here.

    Let me know if this helped, 

    Best, 

     

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    Maayan Karstaedt
    SysAider
    Forum|alt.badge.img

    @dave.fremeth double-checked with my awesome customer care team see here guide for 

    SSL Configuration for SysAid In-House Edition
    Let us know how it goes!

     

    Explore. Network. Share.
    O
    • OfirMY
    • New SysMate
    • 2 replies
    • April 27, 2023

    Hi, I’ve updated the path with the new cert name restart the sysaid server service and it still shows the old cert.

    What else should I do?

     

    Thanks

    Ofir

     

    S
    SysAider
    Forum|alt.badge.img+2

    Hi @OfirMY, 

    Please contact our support team who will be happy to help: https://www.sysaid.com/support

    If you need anything else, don’t hesitate to reach out again :)

    Reply


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