Speed performance after upgrade
Hi, we upgraded to v20.3.64 b14 over the weekend and now the service desk is brutally slow! We opened up an incident but have not back in a while. Any suggestions would be appreciated
Have you heard back from SysAid about this? I just upgraded yesterday and I am experiencing the same issue.
Yes, we've been going back and forth for a few weeks now. I've been sending logs, recording videos, modifying config files but nothing has worked so far. The other modules are fine, it is just Service Desk. To open a New ticket or change categories it takes about 4 seconds each and really slows us down. I have an upcoming appointment with them to share my screen and they will take a deeper look. I would open an incident with them. Good Luck
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