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version v14.4.32 b25 and we need to update

  • December 9, 2022
  • 2 replies
  • 43 views

Hello, we are in version v14.4.32 b25 and we need to update. What would be the best practice? Go straight to the last version or go up the versions little by little?
Where can I get the update versions?
Thanks everyone in advance for the help!!

Best answer by jsidoti

tekbond:

 

I’d grab a backup of the sysaidserver directory and the database and it looks like you may need to update incrementally


Here’s a link to the updaters tho

note: you have to be logged in to see these

https://helpdesk.sysaid.com/FAQTree.jsp?id=858

 

Good luck

John

 

2 replies

jsidoti
Guru
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  • Guru
  • 95 replies
  • Answer
  • December 14, 2022

tekbond:

 

I’d grab a backup of the sysaidserver directory and the database and it looks like you may need to update incrementally


Here’s a link to the updaters tho

note: you have to be logged in to see these

https://helpdesk.sysaid.com/FAQTree.jsp?id=858

 

Good luck

John

 


Maayan Karstaedt
SysAider
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@tekbond you can’t upgrade from v14 to v22 directly please refer to the compatibility table in the link @jsidoti shared!