Good afternoon,
I had chatted with someone from SysAid support and they had mentioned that they would update our account to be able to send us a copy of the database for our own use (since i wanted to create some reports that are not possible via the sysaid reporting module, but i can't seem to find where the database was supposed to go into.
Would anyone have a clue where i could find it?
Thanks
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ggomezHi ggomez, You can find it here: Settings > customized event logs in search box type "backup" and you will find the daily backups if enabled. Let us know how it goes, Cheers, Maayan
Good afternoon, I had chatted with someone from SysAid support and they had mentioned that they would update our account to be able to send us a copy of the database for our own use (since i wanted to create some reports that are not possible via the sysaid reporting module, but i can't seem to find where the database was supposed to go into. Would anyone have a clue where i could find it? Thanks
Maayan KarstaedtMy apologies for the late reply, but thank you very much!! I greatly appreciate the assistance. 👍ggomezHi ggomez, You can find it here: Settings > customized event logs in search box type "backup" and you will find the daily backups if enabled. Let us know how it goes, Cheers, Maayan
Good afternoon, I had chatted with someone from SysAid support and they had mentioned that they would update our account to be able to send us a copy of the database for our own use (since i wanted to create some reports that are not possible via the sysaid reporting module, but i can't seem to find where the database was supposed to go into. Would anyone have a clue where i could find it? Thanks
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