Copy of dB

Maayan Karstaedt

ggomez
Good afternoon,
I had chatted with someone from SysAid support and they had mentioned that they would update our account to be able to send us a copy of the database for our own use (since i wanted to create some reports that are not possible via the sysaid reporting module, but i can't seem to find where the database was supposed to go into.

Would anyone have a clue where i could find it?

Thanks

Hi ggomez,
You can find it here:
Settings > customized event logs
in search box type "backup" and you will find the daily backups if enabled.

Let us know how it goes,
Cheers,
Maayan