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4 notes in sysaid (admin view)
0 notes in customer page 

 

Since a few days, notes no longer show up in customer page. Did we miss something. How can this be fixed ?

Hi ​@rvdbnl,

 

Thank you for reaching out! 

The issue you’re describing appears to be caused by a bug we’re currently experiencing where older notes are no longer visible in SSP.

Could you please provide us your contact information as well as your company account name so we may submit a ticket for you and further investigate this matter?

 

If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out. 


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