Yes, we mean it. This end of the year we are focusing on the small bites that make your life just a tad more joyous, rolling out features and bugs that were reported in high numbers.
In this version aka joy vol.2, we delivered 3 Bugs, 1 Security Enhancement, which you ask? Click below to find :)
Fixed a bug that prevented the in-reply-to functionality from working as expected when OAuth 2.0 protocol was used in email integration.
This fix resolved a highly problematic issue in which tickets were repeatedly duplicated when users CCed an integrated email address on a reply to an email thread related to a ticket.
Admins can now filter List Views and Dashboards by relational list fields.
Creating the flexibility to view the unique information important to your organization and for your work.
Fixed a bug that prevented the Service Record Actions list from displaying the value of custom relational list fields.
Upgraded the Patch Management implementation to Apache HTTPD version 2.4.53 to prevent vulnerability errors.
You haven’t moved yet to OAth 2.0? what are you waiting for? Here is everything you need to do it:
Let us know what you think. In the comments!
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