- August 2020: For those of you who enabled the option to allow non-secured (HTTP) access to your SysAid account, please be aware that we’re retiring this option (it’s a checkbox). Instead, all non-secured traffic will be redirected to a secured channel (HTTPS).
- Please note that as part of our ongoing commitment to security, we're tightening the secured connection to our services. As of May 10, 2020, we're blocking the older non-supported TLS protocol versions 1.0/1.1, and only allowing the more advanced secured versions.
So please be aware that if you're using very old browsers, you won't be able to access our services. You'll need to ensure that all machines that are running the SysAid agent use a .NET Framework of 4.6 or higher that supports higher TLS protocols.
For details on browser support for TLS versions, please read this article: https://en.wikipedia.org/wiki/Transport_Layer_Security#Web_browsers
- Enforced timeout functionality has been expanded to cover more cases of session inactivity.
