Hello On-Prem SysAiders,
Yep, just 2 months later, we've launched another great SysAid On-Prem release – now available for you to download!
→ Download SysAid 20.3.64 On-Prem Release ←
Highlights of this release include:
- Setting up incoming email integration and calendar sync with the OAuth 2.0 protocol, using Microsoft 365 or Google.
- Improvements to ticket attachments, including the ability to sort ticket attachments, filter them by file type, and easily locate attachments by searching for them in the Attachments search bar.
- Three new types of custom list fields: multi-select, relational, and relational multi-select.
- Notifications can generate requests, changes, or problems; not just incidents anymore!
- Shortcuts to category pointer items in the Service Catalog, providing access from multiple places, while maintaining the item in just a single location.
If you have any issues in downloading the release, please let Support know ASAP - via our
Customer Support Portal.
Enjoy your new release!
Dena
