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Hi SysMates ,

Welcome to the monthly SysAid Product Updates! This edition brings you the latest SysAid features and upcoming releases, all in one place.

 

AI Agent Assist Available in Multiple Languages

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Support for multiple languages in the following SysAid Copilot features is now available:

  • AI Summarization
  • AI Emotion Analysis
  • AI Author

This update ensures these features can now process and analyze content based on the language configured by the administrator.

Learn More! 

 

 

Asset Management 

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Our enhanced SNMP scanning provides a more detailed and accurate view of your network devices, ensuring comprehensive identification and extended data collection for improved health and performance insights. Do you want to be a beta customer?

We always value your feedback regarding asset management. Share your thoughts on what works best and what could be improved to help shape our roadmap and ensure asset management meets your needs.

Let’s Talk !

 
 

AI Engine to GPT-4o

 

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SharePoint Pages Now Supported by the SharePoint Connector in the Data Pool

 

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Following user feedback, the SharePoint Connector within the AI Chatbot’s Data Pool now supports SharePoint Pages (native SharePoint web pages).

This update allows the AI Chatbot to access and process textual content directly from your SharePoint pages.

Learn More!

 
 

Additional Resources

 

 

SysAid Copilot Hands-on Workshop

 

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For the first time, we’re opening up SysAid Copilot in a live workshop experience led by one of SysAid’s AI experts, Alexander Jamieson.

Two slots are available:

  • June 5th, Wednesday at 2 PM ET
  • June 10th, Monday at 2 PM ET

Sign up!

 

 

Get More Out of SysAid Copilot

 

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See our top tips and tricks for prompt engineering. Watch now!

 
 

SysAid Copilot Level 1 Certification Course

 

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Our 1-hour course equips agents with generative AI fundamentals and practical skills to use SysAid Copilot’s AI Chatbot and gain a deeper understanding of Large Language Models. Register Now! 

 

 

May’s Latest Releases

 

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Make sure you’re always in the loop with our latest releases by checking out our documentation’s release notes. Automatically receive monthly updates, just click on the subscribe button.

 

Your SysAid Team

 

 

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