Ticket attachments now display a numerical indicator to show how many versions of the identical file were attached to the ticket.
#2 Transfer Your Rules When Deleting Group
When admins delete a group, they can transfer the group’s routing rules and escalation rules to another group before final deletion.
#3 Six bugs that you reported to us have been resolved!
Addressing issues across the board in the Self-Service Portal, Knowledge base, Slack integration, Asset's software tab, Task notification form
#FR 58869, #FR 64334, #FR 64404, #FR 64658, #FR 64574, #FR 53803
Wanna read more? here:
https://www.sysaid.com/product/cloud/latest-release
Stay tuned for the latest releases on this forum,
Cheers,
Maayan
