Hi All,
Last version for Q2 and we have some good ones for ya: 

Optimize Your Attachment Storage Capacity in SysAid

Attachment Storage Management allows you to easily identify, backup, and delete unnecessary attachment files in SysAid according to year, size, and date. This helps you get the most out of the 30 GB of file storage allotted to each SysAid account. To learn more.

Block Specific Emails or Domains from Generating Tickets in Email Integration

Admins can create a blacklist of up to 20 email addresses and/or domains that will be ignored by incoming email integration in SysAid. 

We also fixed bugs on a couple of SysAid modules:
Email Integration | Help Desk | Third-Party Integration | Service Desk
> Check IT all out <

Cheers,
Maayan

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