Version 22.1.30 – (Gradual rollout: February 6 – February 13)

Related products: Cloud

Hello all,
Here is what's new on v22.1.30:

#1
Define Number of Tickets in Scoreboard Page
Admins can define how many tickets are displayed in the Self-Service Portal scoreboard page when the end user clicks Show All.
#2
Adding validation for end users self registration process on our SSP
#3
adding more variables for email notifications
$RequestUserManager – The direct manager of the ticket's request user.
$AIAssigneeDirectManager – The direct manager of the user assigned to the action item.
$ReopenSR-requires_login - require login before reopening ticket from email and update the SR as needed.
#4
html customization capability for SSO login page fixed!

We Addressed more issues you reported across the board in
SSP | Service Desk | Asset Management | Help Desk | Third-Party Integrations | Email Integration
FRs #60457, #53656, #60979, #66129, #53457, #65566, #66131, #65802, #65798, #64356

> Check IT all out <

Cheers,
Maayan

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