Hello,
we are using Sysaid on Linux. Now we want use the Report “Satisfaction by admins”. but it shouldnt be possible to look into the “details”. So we would like to edit the site where config hides the details from the checkbox that enables this (please see screenshot). in the filesysem we can’t find the site for the reports. How can we edit this?
Best answer by Maayan Karstaedt
Hi
First, your version is very outdated and we highly encourage you to upgrade your version and guarantee that you enjoy the latest security enhancements (including log4j vulnerability) and new features. See what you have been missing out on here..
Regarding the issue above, is it correct to say you do not want the other admin users to have access to the report at all? not a specific checkbox in the report? If so you have a few options:
It will open this window where you can define access for the report per user group:
Let us know if that helped!
Hi
What On-Prem version are you on?
Also, just to make sure we understand you want to see the details but when you check the box it still isn’t provided in the export?
Let us know,
Hello Maayan,
thanks, we use
SysAid VersionPro Edition
Buildv16.1.25 b28
DatenbanktypMySQL
on a open SuSe Linux
What we want is, to hide the box. Administrators are not allowed to find out who rated them.
You understand?
ciao
Wolle
Hi
First, your version is very outdated and we highly encourage you to upgrade your version and guarantee that you enjoy the latest security enhancements (including log4j vulnerability) and new features. See what you have been missing out on here..
Regarding the issue above, is it correct to say you do not want the other admin users to have access to the report at all? not a specific checkbox in the report? If so you have a few options:
It will open this window where you can define access for the report per user group:
Let us know if that helped!
That works, thanks a lot
ciao
Wolle
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
