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report for all category levels

  • January 26, 2023
  • 3 replies
  • 52 views

jsidoti
Guru
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I’m working on cleaning up unused sub-categories and I was trying to create a report that would show how many tickets were in each category that would also display sub categories over a 1 year period

 

Any tips?

 

John

Best answer by Maayan Karstaedt

Hi @jsidoti

Did you try the out of the box report called ”Service Record Per Category” I think it is exactly what you are looking for. 

Other wise you can build a customize report of your liking and even schedule it for every quarter here. 

Let us know if this helped, 

Cheers,

 

 

3 replies

Maayan Karstaedt
SysAider
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Hi @jsidoti

Did you try the out of the box report called ”Service Record Per Category” I think it is exactly what you are looking for. 

Other wise you can build a customize report of your liking and even schedule it for every quarter here. 

Let us know if this helped, 

Cheers,

 

 


jsidoti
Guru
Forum|alt.badge.img+4
  • Author
  • Guru
  • February 6, 2023

now how did I miss that one?

 

<cleans glasses>

 

John


Maayan Karstaedt
SysAider
Forum|alt.badge.img

🤣🤣