I’m working on cleaning up unused sub-categories and I was trying to create a report that would show how many tickets were in each category that would also display sub categories over a 1 year period
Any tips?
John
I’m working on cleaning up unused sub-categories and I was trying to create a report that would show how many tickets were in each category that would also display sub categories over a 1 year period
Any tips?
John
Hi
Did you try the out of the box report called ”Service Record Per Category” I think it is exactly what you are looking for.
Other wise you can build a customize report of your liking and even schedule it for every quarter here.
Let us know if this helped,
Cheers,
now how did I miss that one?
<cleans glasses>
John
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