Solved

report for all category levels

  • 26 January 2023
  • 3 replies
  • 24 views

Userlevel 4
Badge +4

I’m working on cleaning up unused sub-categories and I was trying to create a report that would show how many tickets were in each category that would also display sub categories over a 1 year period

 

Any tips?

 

John

icon

Best answer by Maayan Karstaedt 5 February 2023, 12:19

View original

3 replies

Userlevel 5
Badge

Hi @jsidoti

Did you try the out of the box report called ”Service Record Per Category” I think it is exactly what you are looking for. 

Other wise you can build a customize report of your liking and even schedule it for every quarter here. 

Let us know if this helped, 

Cheers,

 

 

Userlevel 4
Badge +4

now how did I miss that one?

 

<cleans glasses>

 

John

Userlevel 5
Badge

🤣🤣

Reply