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Can someone explain to me how I can report on how many SRs have been closed per month?  

I don’t see anything close to this in the Dashboard and I’m not getting quite what I want in my working in Reports.  

Thanks,

Anthony

Hi @AnthonyDeRochee 

We have out of the box reports: https://salesmaayan.sysaidit.com/all-reports

You can find opened/closed SRs grouped by different parameters:

 

You can get a full list of pre-built reports here.

 

There’re endless possibilities for custom reports as well. For example:

In this case “Request time” shows when the SR was created and “Close time” under advanced filters -- when it was closed.

 

Also check out this post (and the whole DIY series is helpful): 

 

Hope it answers your question!

Good luck!

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