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Request for Help Desk Satisfaction Level Report Details

  • June 9, 2025
  • 1 reply
  • 17 views
J
Community Enthusiast
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Dear Helpdesk,

 

I understand that SysAid can generate a satisfaction level report.
For the Help Desk Service Quality section, does our SysAid setup include the following satisfaction level metrics?

  • Number of tickets or ticket score metrics
  • User experience feedback
  • Any other relevant indicators

If you have any concerns, please feel free to contact me.

 

Regards,

Jason

    1 reply

    SysAid Copilot
    SysAider
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