Hi,
We would like to start to display banners and messages on homepage to warn of current ongoing issues, or forthcoming events including links or pdf files to resolutions or workarounds so that users don’t always feel the need to raise tickets if we have a hundred on it already.
Is this possible to do, can’t find any documentation for it.
Best answer by Maayan Karstaedt
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Hi
Just to confirm we are talking about notifications aimed for your end-users?
In any case you have a few options:
It will appear here:
Hope this helps!
Hi,
You can customize what will appear in the set message by editing your personal signature. Go to your personal menu > My Settings > Signature.
You can read more about how to do it here> https://documentation.sysaid.com/docs/my-settings?highlight=signature
Please let us know if you still need our help :)
All the best!
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