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I work with a central bank and want to know if it possible that we can incorporate some our other systems’ manual to sysaid, using the AI, they dont need to log issues but by using certain keywords, they system can prompt them to look at a certain manual which would assist them when they're logging issues 

Hello ​@kwabenaasantejnr 

Thank you for contacting us!

I will create a Service Record for our Customer Care and will follow-up there with more details.

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