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Question

Limits on NEWS posts

  • February 20, 2024
  • 1 reply
  • 33 views

We have an issue where the oldest NEWS item defined in our Self-Service portal is cut off.  What are the length/character limits for this area of the portal?  Is there a setting that will allow us to scroll down to read all items?  

 

Thanks for any input!

1 reply

raluca.zarnica
SysAider
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Hi Molly,

 

There should be no limit to the News entries on the SSP.

However, let’s dive deeper into this issue, since you mentioned the text getting cut off. I’ve submitted a ticket for you and I’ve sent you an email so we can continue the discussion there.