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Hello.



The problem is the following: when I insert a news item, it is visible only in the EUP and not in the SSP.



Has it happened to someone yet?

All configurations seem to be correct.

I tried looking in the forum but I did not find anything about it



Thanks.




ICYMI, we launched SysAid’s modern Self-Service Portal (SSP) a while back, and now we’re ready to say farewell to the legacy End-User Portal (EUP).



For our cloud customers, this change is already in progress and will be completed by the end of 2021! For our on-premises customers, the EUP will be sunsetted in the Q1 2022 release.



Looking to learn more about what a SSP is all about, read up about it here..



Also, be sure to join our webinar on December 8th . at 10 am ET where we’ll cover what the transition from the EUP means for you, and how to boost your self-service capabilities and employee adoption to the next level.



Onwards and Upwards!

Maayan

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