News are in EUP but not in SSP

  • 12 March 2019
  • 1 reply
  • 21 views

Hello.

The problem is the following: when I insert a news item, it is visible only in the EUP and not in the SSP.

Has it happened to someone yet?
All configurations seem to be correct.
I tried looking in the forum but I did not find anything about it

Thanks.

1 reply

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ICYMI, we launched SysAid’s modern Self-Service Portal (SSP) a while back, and now we’re ready to say farewell to the legacy End-User Portal (EUP).

For our cloud customers, this change is already in progress and will be completed by the end of 2021! For our on-premises customers, the EUP will be sunsetted in the Q1 2022 release.

Looking to learn more about what a SSP is all about, read up about it here..

Also, be sure to join our webinar on December 8th . at 10 am ET where we’ll cover what the transition from the EUP means for you, and how to boost your self-service capabilities and employee adoption to the next level.

Onwards and Upwards!
Maayan

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