We are attempting to setup the password self service portal. When a user attempts to reset their password it is stating that “The username does not exist on the selected domain” for all users. I was looking for some guidance. I currently have a support ticket in to hopefully get some assistance but was also wondering if the community knew where some log files were for me to view while I wait for their support to get back with me. Thank you.
Login to the community
Login with SSOLogin with oauth
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.