Hello,
I’m struggling with action item call through the API.
Based on the documentation :
I tried the following API call on Postman:
The “type” is not working (even copy past from the doc) and without the type I juste have a 500 internal error from the server.
ids = my request ID
Can someone help me with this ?
Hi,
Thank you for reaching out! We’ll need to further investigate this matter. To do so, would you be so kind as to submit a ticket on our SSP for this, or reach out to us via chat directly?
Thank you!
Hello
Did you ever find a solution to this? 8 months later I’m having the same issues, and am searching for a solution.
Did you ever find a solution to this? 8 months later I’m having the same issues, and am searching for a solution.
Hello
I was not able to “set the values” through the API on action ITEM. The workaround I used (in my case) I set default value in the form (for batch ticket creation) but I’m able to “complete” the work item with the API call.
Regards
Hervé Jacquemin
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