Is it possible to create end users via API (or is that on the roadmap)? We are automating our onboarding process, and being able to do this would eliminate one more step our techs need to do when staff are hired. Thank you!
Question
Create End Users via API
+4Hi there,
SysAid Copilot is here with our AI Magic!
Here is the response we thought might assist you:
SysAid Copilot is here with our AI Magic!
Here is the response we thought might assist you:
**AI magic at your service!**
Currently, it is not possible to create end users via the SysAid API. However, you can manage end users through the SysAid admin portal. Here are the steps to manually create an end user:
1. **Navigate to User Management**:
- Log in to your SysAid admin portal.
- Go to the 'User Management' section.
2. **Add a New User**:
- Click on 'End Users' to access the list of current users.
- Click on the 'New' button or 'Add User' option.
3. **Fill in User Details**:
- Enter the required details for the new user, such as username, email, and any other mandatory fields.
- Assign the appropriate permissions and add the user to any relevant groups if necessary.
4. **Save the User**:
- Once all information is entered, click 'Save' to create the new end user account.
If you have any further questions or need additional assistance, please let me know!**
Currently, it is not possible to create end users via the SysAid API. However, you can manage end users through the SysAid admin portal. Here are the steps to manually create an end user:
1. **Navigate to User Management**:
- Log in to your SysAid admin portal.
- Go to the 'User Management' section.
2. **Add a New User**:
- Click on 'End Users' to access the list of current users.
- Click on the 'New' button or 'Add User' option.
3. **Fill in User Details**:
- Enter the required details for the new user, such as username, email, and any other mandatory fields.
- Assign the appropriate permissions and add the user to any relevant groups if necessary.
4. **Save the User**:
- Once all information is entered, click 'Save' to create the new end user account.
If you have any further questions or need additional assistance, please let me know!**
+1Hi
Unfortunately Rest API can’t be used at the moment to create users, it can be used to retrieve or update data but not to create them.
Regarding the option you can check more with your account manager in regards to this option being added to the roadmap. Also there is an option to have an automatic workflow which can create users when finished, this option also can be checked with your account manager.
If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out.
+1Hi
Thank you for your interest in the function mentioned.
At the moment we have opened a Feature Request in order for the functionality mentioned to be available in a future sysaid release. the Feature Request number is: #10908.
We have created the ticket #2544947, for you from which you will also receive an email with more information and which will linked tot he Feature Request in order for you to be notified as soon as this will be implemented.
If you need more help, have further questions, or just want to chat about this topic, please don't hesitate to reach out.
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