Boa tarde @thamara fogolari!

Can you share a bit more about what you are trying to do? 

1. What ERP are you trying to connect 
2. What is the process you want to build

Adding here our REST API guide just in case.

Let us know how it goes,

Good afternoon, how are you?

we are your customers, we have an erp and we will use the helpdesk, however we are having difficulties to integrate the API to our database (we use oracle) we have already looked for several references on the internet and including the support in Brazil but we continue without getting the integration.

I'm waiting.

Sincerely.

Thamara

Hi @thamara fogolari, did you manage to sort this out by now? If not please reach out to our Customer Care team via live chat or open a ticket on our Customer Portal to better understand what are your needs to define how it can be built. 

Cheers,