JPires
I would like to ask how can I retrieve the attached file from Service Directory? I haven't found how I can use the REST API to retrieve the attached file.

Hi JPires,

It's true, currently you can only add or delete attachment through API, as seen in section "Service Record Attachments" of the API guide:
https://community.sysaid.com/Sysforums/helpData.page?helpId=13563

There is an FR for that in our system, I added a reference to this thread to the existing record for this Feature Request in our internal system so you can receive updates once in delivery pipeline.

Kind Regards,
Maayan, SysAid Community Manager

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