Good Morning,
I am completely locked out of our Sysaid environment along with all other users who were not logged in already. When trying to login to our domain I get “sysaid stuck at Connection expired, retrying to authenticate user, please wait...” and on local login it fails immediately. When trying to reset the password it says it cannot find my username/email address.
Yesterday I was investing an issue with our LDAP connection however I never saved any of the changes I made and our domain controller is not experiencing any issues. Is there a way to get into Sysaid and figure out what was set? Unable to login via local or domain logins, and trying to reset the password results in an error.
