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Question

Chat Bot - Teams

Z

Hi,

 

We have sysaid version 

SysAid Edition / PackageEnterprise Edition

Build Numberv22.3.35 b3

Out license is unlimited, 

We want to build a Teams Sysaid chat bot, there is any document step by step to perform that?

A
  • Anonymous
  • March 15, 2023

Hi @Zahi, 

SysAid for Teams’ chat bot is something that is only available on Cloud. 

If you’d like to hear more about migrating to the Cloud please contact your account manager. 

 

Hope this helps :)

 

Z
  • Zahi
  • New SysMate
  • March 15, 2023

I already add the sysaid application to my teams, so u say the integration between them its just for Cloud?

 

A
  • Anonymous
  • March 15, 2023

Hi @Zahi, yes. SysAid for Teams is only available for Full Cloud SysAid users. 

Please read more about SysAid for Teams here: 

https://www.sysaid.com/it-service-management-software/marketplace/microsoft-teams

 

If you have further questions don’t hesitate to contact your account manager. 

 

Thank you

Z
  • Zahi
  • New SysMate
  • March 15, 2023

Ok Thanks

A
  • Anonymous
  • March 15, 2023

Sure thing :)

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