Limited sources, budget concerns, and apprehensiveness regarding the safety of their patients’ data created complex IT service challenges for the administrators at Mission Health Services. Migrating to the Cloud with SysAid saved the organization 10-15 minutes on each ticket, thus reducing the time it took to resolve issues (cut MTTR by 10% with ¾ of tickets resolved on the same day).
Sounds impressive? Michael Hugles from Mission Health Services shared his story and results they achieved. Want to dive deeper? Read our new case study