Tired of those shoulder taps and unstructured emails from the end-users? Well, Actigraph had enough of that too! ‍♂️

They implemented SysAid for Teams and unleashed a whole new level of personalized IT service magic for their users.  The experiment was so successful that they receive 80% of the tickets through the bot now.

Want to learn more why it’s more convenient?  Read the full story here