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Adding notes field to notification sent out with ticket status

  • June 14, 2023
  • 1 reply
  • 49 views

Could someone provide the syntax for adding notes field in custom notifications? I have it set to send information for the solution but I need the notes to get added to the notifications as well 

 

 

Thanks

Best answer by SysAid Team

Hi @Broderick, please refer to our answer in the other post you sent:
 

 

Thank you! 

1 reply

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  • SysAider
  • 52 replies
  • Answer
  • June 22, 2023

Hi @Broderick, please refer to our answer in the other post you sent:
 

 

Thank you!